Cancellation Refund Policy
Your purchase will initiate a reservation process. We will confirm with you within one to two business days only after you have paid off the tour fare. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charge.
All hotel and tour schedules are arranged in advance. Any person failing to appear on the day of departure or during the trip is deemed automatic waiver of the right to the tour and shall not be refunded. Other cancellation and refund policies are as follows:
1. U.S. Domestic Tours
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Cancellation Made Within
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Penalty
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15 days or more prior to Departure
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$100 as penalty, the balance of the tour
Price is refundable
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7-14 days prior to Departure
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50% of tour price
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4-6 days prior to Departure
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75% of tour price
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3 days or fewer prior to Departure
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100% of tour price(i.e., No Refund)
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For customers who cannot arrive on the departure date due to missing plane or train, the penalty will be 70% of tour price plus the 1st-night accommodation fee.
No Refund shall be given for any portions of the tour unused by the customer after departure of the tour.
If customers do not show up on the departure date (i.e., no show), it is deemed automatic waiver of the right to the tour. No any refund shall be given.
2. Hotel
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Cancellation Made Within
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Cancellation Fee
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4-7 days prior to check-in date
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$15 cancellation fee per room
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3 days or fewer prior to check-in date
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The accommodation fee of the first night as cancellation fee
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If customers do not appear on the check-in date (i.e., no show), it is deemed automatic waiver of the right to accommodation. No any refund shall be given.
If customers decide to shorten the reservation days after check-in, no refund shall be given for any unused portion of the original reservation.
All cancellations are subject to our examination and approval. We will process your cancellation/refund request as soon as possible. Please note that we will not acknowledge voice mail or email cancellation. Cancellation must be made in writing by fax or by mail.
China Town
600 N. Broadway Los Angeles, CA 90012
8:45 AM (Universal Studios); 6:45 AM (Disneyland; SeaWorld)
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Lincoln Plaza Hotel
123 S. Lincoln Ave., Monterey Park CA 91755
8:00 AM
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Knights Inn Rosemead
3633 N. Rosemead Blvd., Rosemead, CA 91770
7:30 AM
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Best Western Executive Inn Rowland Heights
18880 E. Gale Ave., Rowland Heights, CA 91748
7:00 AM
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Ramada Inn Commerce (for hotel customers only)
7272 E. Gage Ave., Commerce, CA 90040
7:45 AM (Universal Studios); 8:45 AM (Disneyland; SeaWorld)
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